Privacy Policy – Official Document

Platform Privacy Policy 55kd

Find out exactly what data 55kd collects, why it collects it, how it protects it, and what your rights are as a data subject. All written in plain Portuguese, in compliance with the Lei Geral de Proteção de Dados (LGPD).

LGPD Compliance SSL 256-bit Written in Portuguese Updated in 2026
Full LGPD Compliance

55kd handles user data in compliance with Law No. 13,709/18 (LGPD). Every data collection has a defined legal basis and a specific purpose — nothing is used beyond what is necessary to operate the platform.

256-bit SSL Encryption

All communications between your device or browser and 55kd's servers are protected with 256-bit SSL encryption. Your passwords are never stored in plain text.

Your Data Is Never Sold

55kd does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data sharing occurs only with operational partners required to deliver the service.

Control in Your Hands

You can access, correct, port or request deletion of your data at any time through 55kd's 24h support — no excessive red tape or long wait times.

Last updated: January 2026

This Privacy Policy describes how 55kd, operator of the platform available at 55kd.best, collects, uses, stores and protects the personal data of Brazilian users who access or register on the platform. By creating an account or using any 55kd service — Sports Betting on the Brasileirão, UFC, volleyball or NBB, live casino games, crash games, slots, poker or blackjack — you confirm that you have read and understood this Policy. It has been written in plain, accessible language because we believe you have the right to know exactly what happens with your data.

1
Who We Are and Data Controller

The 55kd is the operator and controller of personal data collected on the 55kd.best platform. For the purposes of the General Data Protection Law (Lei nº 13.709/18 – LGPD), 55kd is the party responsible for decisions regarding the processing of your personal data: what to collect, for what purpose, how long to retain it, and with whom to share it when necessary to provide the service.

55kd's platform was built with the Brazilian market as its primary audience. All operations are conducted in compliance with applicable Brazilian law, including the LGPD, the Consumer Protection Code (Law 8,078/90), and the relevant regulations governing digital entertainment and online betting in Brazil.

If you have questions about this Policy or about how your data is processed, you can contact 55kd's data protection officer directly by email at contato@55kd.best or via the live chat available 24 hours a day on the platform.

2
What Data We Collect and How

55kd collects only the data necessary to operate the platform, process payments, meet legal obligations and deliver a personalized experience. Below we detail each category of data collected:

Identification Data

Full name, CPF, date of birth, residential address, and government-issued ID (RG or CNH). Collected during registration and the KYC verification process.

Contact Data

Email address and mobile phone number. Used for account communications, security notifications, and user support.

Financial Data

History of deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay and Mercado Pago. Pix keys and banking details for processing transactions in BRL.

Platform Activity Data

Sports betting history (football, UFC, volleyball, NBB, e-sports), casino game sessions, crash games and slots, bonuses used, and support interactions.

Technical & Device Data

IP address, device type and browser, operating system, mobile device identifiers, approximate location data (state/city), and platform access logs.

Communication Data

Records of conversations with support via live chat, emails sent and received, and any communications through other channels made available by 55kd.

Data minimization principle: 55kd collects only the data strictly necessary for each purpose. We do not collect sensitive data such as racial origin, religious beliefs or health information, except where required by a specific legal obligation.

3
How and Why We Use Your Data

55kd uses the data it collects exclusively for the purposes described below. Each use has a defined legal basis under the LGPD — whether contractual performance, compliance with a legal obligation, legitimate interest, or the user's consent.

  • Service delivery: Creating and managing your 55kd account, processing sports bets on Brazilian football, UFC, volleyball and e-sports, providing casino games, slots and crash games, and handling deposits and withdrawals via Pix and other Brazilian payment methods.
  • Identity verification (KYC): Confirm that you are who you say you are, verify that you are at least 18 years old, and meet legal obligations related to anti-money laundering and the prevention of financing illegal activities.
  • Platform security: Detecting and preventing fraud, unauthorized account use, bonus abuse, betting collusion and other conduct that violates 55kd's Terms and Conditions.
  • User support: Answering questions about betting rules, Pix payments, bonuses and games, and resolving complaints through 24-hour live chat.
  • Operational communications: Send notifications about your account, bet results, deposit and withdrawal confirmations, and security alerts. These communications are required to provide the service and cannot be disabled.
  • Promotional communications: To keep you informed about promotions, bonuses, and platform updates. You can opt out of these communications at any time through your account settings or by contacting support.
  • Platform improvement: To analyze usage patterns in an aggregated and anonymized way — identifying technical issues, improving the mobile app and website interface, and prioritizing new features based on the real behavior of Brazilian users.
  • Compliance with legal obligations: To comply with requests from competent Brazilian authorities under judicial or administrative order, including providing data for financial fraud investigations.
4
Data Sharing with Third Parties

55kd does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Full stop. Data is shared only in the situations described below, and solely to enable the service to operate or to meet legal obligations.

  • Payment processors: Companies that process transactions via Pix, boleto bancário, credit/debit card, PicPay and Mercado Pago receive only the minimum data required to process each transaction in BRL. These partners operate under confidentiality agreements and handle data in accordance with their own security policies.
  • Casino game providers: Slots, crash game, and Live Casino developers may receive anonymized session identifiers for technical auditing of results. These providers do not receive personally identifiable data unless there is a proven technical need.
  • Identity verification (KYC) services: Specialized identity verification partners may process copies of RG, CNH, and proof-of-address documents solely to confirm the user's identity during the registration and verification process.
  • Competent authorities: 55kd cooperates with Brazilian public authorities — including the Federal Police, Federal Revenue Service, and Public Prosecutor's Office — when required by a legally grounded judicial or administrative order. No information is voluntarily disclosed to authorities without a legal mandate.
  • Business transfer: In the event of a merger, acquisition or sale of 55kd assets, user data may be transferred to the new controller, who will be bound by the same obligations set out in this Policy.

No third-party marketing: 55kd does not share your data with external advertising or marketing companies for them to contact you independently. All promotional communications come exclusively from 55kd itself.

5
Data Security & Storage

Protecting your data is an operational priority at 55kd, not a formality. The platform applies multiple layers of technical and organizational security to protect Brazilian users' information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption in transit: All communication between your phone or browser and 55kd's servers is protected by SSL/TLS with a 256-bit key. This covers login, bets, financial transactions, and support interactions.
  • Encryption at rest: Sensitive data stored on 55kd's servers — including passwords and financial information — is encrypted at rest. Passwords are never stored in plain text; we use cryptographic hashing with a unique salt per user.
  • Access control: Only employees with a demonstrated operational need have access to users' personal data, and all access is logged for internal auditing. No employee has access to user passwords.
  • Continuous monitoring: 55kd's servers are monitored around the clock to detect intrusion attempts, anomalous access, and suspicious activity. Security incidents are investigated immediately.
  • Data location: User data is stored on servers that meet security standards consistent with LGPD requirements. Where international data transfers occur, 55kd ensures that the destination country provides an adequate level of protection or that equivalent contractual safeguards are in place.

In the event of a security incident that could pose a significant risk to users, 55kd will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD, with clear information about what occurred and what measures were taken.

6
Cookies and Tracking Technologies

55kd uses cookies and similar technologies to ensure the platform works correctly, remember user preferences, and analyze platform performance in an aggregated way. Below we explain the types of cookies used and how to manage them.

  • Essential cookies: Required for the platform's basic operation — keeping your login session active, preserving your bet slip as you browse, processing financial transactions, and securing your account. These cannot be disabled without affecting the platform's functionality.
  • Performance cookies: These cookies collect information about how users interact with 55kd — which pages are visited most, mobile app load times, and technical errors encountered. The data is aggregated and anonymized, with no individual identification.
  • Functionality cookies: They remember your preferences — such as language, notification settings and favorite sports for your home screen. They improve your experience without sharing any data with third parties.
  • Analytical cookies: Used to understand browsing behavior at an aggregate level, identify usage patterns, and prioritize platform improvements. No personally identifiable information is extracted from these cookies.

You can manage cookie preferences in your browser or mobile app settings. Disabling essential cookies may prevent certain platform features from working correctly, such as login and bet processing.

No third-party advertising cookies: 55kd does not use external advertising network cookies to track your browsing on other websites outside the platform. Your web browsing history is not shared with advertisers.

7
Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 55kd fully respects. You may exercise any of these rights at any time by contacting support via live chat or at contato@55kd.best. Response time is up to 15 calendar days, as required by law.

Right What this means in practice
Confirmation and Access Find out whether 55kd processes your data and, if so, access a copy of the information we hold about you.
Correction Request that incomplete, inaccurate, or outdated information in your 55kd account be updated or corrected.
Anonymization or Blocking To request that unnecessary, excessive, or non-compliant data be anonymized, blocked, or deleted.
Portability Receive your personal data in a structured, interoperable format for transfer to another service provider, where technically feasible.
Deletion Request deletion of data processed on the basis of your consent. Data retained under a legal obligation cannot be deleted until the applicable legal period has expired.
Withdrawal of Consent Withdraw consent given for processing activities based on that legal basis, such as receiving promotional communications from 55kd.
Data Sharing Information To find out which public and private entities 55kd shares your data with, and why.
Filing a complaint with the ANPD File a complaint with the National Data Protection Authority (ANPD) if you believe your rights have not been adequately upheld by 55kd.
How to exercise your rights: Contact 55kd's support team via 24h live chat or at contato@55kd.best, identifying yourself and describing the right you wish to exercise. 55kd will respond within 15 calendar days, as required by the LGPD. For more information about data processing, also see our Terms and Conditions.
8
Data Retention and Deletion

55kd retains users' personal data for as long as necessary to fulfill the purposes described in this Policy, or for the period required by law — whichever is longer. The general retention periods applied are detailed below:

  • Active account data: Retained for as long as the account remains active and the user continues to use the platform regularly.
  • Financial transaction data: Retained for a minimum of 5 years after the last transaction, in compliance with Brazilian tax and anti-money laundering legislation.
  • Identity verification data (KYC): Retained for a minimum of 5 years after account closure, in accordance with the regulatory requirements applicable to the sector.
  • Betting and gaming history: Retained for a minimum of 3 years for audit purposes, dispute resolution and compliance with legal obligations.
  • Access and security logs: Retained for a minimum of 6 months, in accordance with the Brazilian Internet Civil Rights Framework (Lei 12.965/14).
  • Support communications: Retained for a minimum of 2 years for service quality purposes and resolution of any complaints.

After an account is voluntarily or compulsorily closed, 55kd will begin the process of deleting or anonymizing data that does not need to be retained by legal obligation. Irreversibly anonymized data is no longer considered personal data and may be retained for statistical purposes.

If you request deletion of your data before the applicable legal retention periods have elapsed, 55kd will block the use of that data for any purpose beyond its legal obligations, and will clearly inform you of the date on which permanent deletion will take place.

9
Minors

55kd is a platform intended exclusively for individuals aged 18 and over. We do not intentionally collect or process personal data from minors. By creating an account, the user expressly confirms they are at least 18 years old, and 55kd may request documentary proof at any time to verify this.

If 55kd identifies that data belonging to a minor was collected without the consent of a legal guardian or in an irregular manner, the account will be immediately suspended, the data will be deleted as quickly as possible, and any account balance will be returned to the payment method used at registration, following review of the situation.

Legal guardians who identify that a minor under 18 has created an account on 55kd should contact support immediately via live chat or at contato@55kd.best so the matter can be resolved as a priority.

10
Changes to This Policy and How to Contact Us

55kd may update this Privacy Policy periodically to reflect changes in platform operations, new legal requirements, or improved data protection practices. Significant changes will be communicated to users via their registered email and/or a prominent notice on the platform at least 7 days before taking effect, except where required by law or regulatory order to take immediate effect.

The date of the last update is always shown at the top of this page. We recommend reviewing this Policy periodically to stay informed about how 55kd protects your data. Continued use of the platform after any changes take effect constitutes acceptance of the updated terms.

  • Data protection officer email: contato@55kd.best
  • Live chat: Available 24 hours a day on the platform, with an average response time of under 2 minutes
  • Response time for data subject requests: Up to 15 calendar days, in accordance with the LGPD
  • National Data Protection Authority (ANPD): If your requests are not resolved to your satisfaction, you may file a complaint directly with the ANPD at gov.br/anpd

Policy Summary: 55kd collects only what it needs, uses your data solely for the purposes stated, never sells your information, protects everything with encryption, and respects all your rights as a data subject under the LGPD. Any questions? Our Portuguese-language support is available 24 hours a day. Also see our Terms and Conditions and the Responsible Gambling to understand 55kd's full commitment to you.

Privacy in Practice at 55kd

How each principle in this Policy translates into real actions

Data Collected with a Defined Purpose

55kd doesn't collect data for the sake of collecting it. Every piece of information we ask for — from your CPF to your Pix key — has a clear purpose: verifying your identity, processing your BRL withdrawals, or keeping your account secure. No excessive collection, no data sitting forgotten on unused servers.

Internal Analytics Using Anonymized Data

When 55kd analyzes usage patterns to improve the platform — such as which sports are bet on most or which casino games have the most sessions on the mobile app — the data is anonymized and aggregated. No individual analysis is performed without a proven operational need.

Communications Under Your Control

Promotional emails about bonuses, Brasileirão betting, or 55kd casino updates are only sent to users who have not opted out. You can unsubscribe at any time through your account settings — no need to contact support.

Your Data Is Protected. Now It's Time to Play.

Create your 55kd account knowing your information is secure, your Pix is processed in minutes, and you have full control over your data under the LGPD.

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